Massimo are the worst, cannot be trusted. They’ve got hundreds of pounds of mine now.
I have to go through WhatsApp and they ignore the issue, tell me they’ve raised a case, but they haven’t. Only available during most people’s standard working hours ie not in evenings or weekends. Their customer service is shocking and disgusting. I don’t get any email or anything, and the app just says collected or in process. However it isn’t because there is anything wrong with the items as they’re all brand new and perfect condition still.
And for another order, neither of the items refunded to me. For instance, in one order, only one out of two items was refunded. There are 15 coupons available in September 2023. Save up to 10 OFF with these current massimo dutti coupon code, free promo code and other discount voucher. Recently I have noticed that a few of my returns haven’t been refunded to me. If you’ve found a Massimo Dutti great deal, promo, discount, coupon, or sale you want to share with us, visit our Share your promo code page. This means I also return 20-50% of my orders. NEVER GOT MONEY BACK FOR RETURNS I buy from Massimo quite regularly, and sometimes buy more than one size of the same item because their sizing differs massively across products.
